Guarantees and warranties

The legal guarantee is your right against the seller. A commercial guarantee is an additional voluntary promise from the manufacturer or seller. A guarantee does not limit your statutory rights.

Your legal guarantee
EU notice on the legal guarantee of conformity

The legal guarantee lasts at least two years. If goods do not conform to the contract, the seller must provide a free repair or replacement. A price reduction or full refund may be available in certain cases.

More information about guarantees and warranties

If you have a question about an order, we are happy to help. Contact us

EU notice on the legal guarantee of conformity